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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
The Bzz Bamboo Accessory Bundle comes with three bamboo accessories. The Bzz Ball, The Bzz Scoop, and The Pocket Bzz. Perfect for storing Herbs , preparing Herbs, and carrying Herbs. "Store, Prep, Carry".
The Bzz Ball is a hollow bamboo ball that screws open, revealing a hidden hiding spot. It was created for sharing herbs. The next time you come across an herb that is too good not to share, place a small amount of your herb into the Bzz Ball, and toss it to a specific friend. Purchase a Bzz Ball with the intent of giving it away. 65mm in diameter, and fits perfectly into all Bzz Boxes (a pay it forward initiative)
The Bzz Scoop is a rolling aide. Place a cone into the chamber of The Bzz Scoop to make rolling a snap. Save time and energy while rolling like a pro.
The Pocket Bzz was designed to take on the go. Perfect for your pocket, purse, or golf bag. There are three slots specifically created to hold three cones. Made of bamboo, it easily opens and securely closes with the aid of three sets of magnets.
